At SaveMatrica S.R.L., we specialize in digital products and custom digital services. As such, no physical shipping is required or provided. Please read this Shipping Policy to understand how we deliver our products and services.
1. Digital Product Delivery
- All digital products (such as design templates, logos, ready-made solutions, and downloadable files) are delivered electronically via email, user dashboard, or instant download after successful payment.
- Delivery is typically instant or within a few minutes of payment confirmation. In some cases, delivery may take up to 1 hour due to system processing or manual review.
- If you do not receive your digital product within 1 hour, please check your spam/junk folder or contact us at [email protected].
2. Custom Services Delivery
Custom services such as website development, mobile apps, and branding solutions are delivered based on an agreed project timeline and milestones. You will be informed via email or project management tools throughout the process.
- All deliverables are sent electronically via email, secure download links, or cloud storage platforms (e.g., Google Drive, Dropbox).
3. No Physical Shipping
We do not ship any physical goods. All items sold on our website are virtual or digital in nature. Please ensure you understand this before placing an order.
4. Contact Us
If you have any questions about the delivery of your product or service, feel free to contact us:
- Email: [email protected]
- Phone: +37258691113
- Address: Strada Bratislava 18, Ap. B10, Constanta 900002, Romania